Managers prepare attractions and printing. Staff then work from the live schedule to book guests, move reservations, and manage capacity without needing setup access.
Before you begin
These instructions describe FECForge 1.32.35. If a control is missing, check your role and installed version before continuing.
-
Prepare your account and source information
Open Attraction Schedule from the launcher. Managers configure attractions and printers; staff use the enabled booking tools. Have session capacities and a test printer ready.
Prepare each attraction
-
Open Settings
Create the attraction, operating schedule, session length, capacity, and booking behavior.
-
Add the ticket logo
Upload a wide, high-contrast PNG, JPG, or WebP. The preview shows the one-color 384 by 160 dot treatment saved for the thermal printer.
-
Configure the printer
Choose the supported printer mode and destination, then run the printer test before opening the attraction to staff.
Run the schedule
-
Choose the operating date
The schedule shows the available sessions and live capacity for that day.
-
Book the party or walk-up
Select a session, enter the guest details needed by the venue, and confirm the booking.
-
Reschedule when needed
Open the booking, choose an available replacement time, and confirm. The mobile dialog scrolls so the final confirmation remains reachable.
-
Reprint or cancel carefully
Use the booking actions when a ticket is lost or a reservation changes; capacity updates with the booking state.
Check the result and keep your data safe
-
Open the booked session again.
The guest should appear at the intended time and available capacity should change once. Test one printed ticket before serving a queue.
-
If the result is not what you expected
If printing fails, keep the booking and use the reprint action after checking the printer. Do not book the same guests again to get another ticket.